Terms of Use

Return Serve will be referred to in these terms and conditions (“Terms”)  as “We”, “Return Serve”, and “Us”. “You/Your” means You, the user, and “Users” means the users of Return Serve collectively and/or individually as the context admits. Any information, text, graphics, photos or other materials shared or appearing on the website will be collectively referred to as “Content”.


Acceptance of Terms

The Return Serve website is offered to you conditioned upon your acceptance without modification of any/all the terms, conditions, and notices set forth below. If you do not accept all of these Terms, do not use or contribute to the Return Serve website. Without limiting any other terms herein, you indemnify Return Serve for any breach of the Terms.


Changes to Terms

Be sure to return to this page periodically to review the most current version of the Terms as we reserve the right at any time, at our sole discretion, to change or otherwise modify the Terms in accordance with the Terms of Use herein and your continued access or use of the Return Serve website signifies your acceptance of the updated or modified Terms.


Submitting an Enquiry

When submitting an enquiry you agree to provide true, accurate, current and complete information about yourself as prompted by each Enquiry form.  You are not authorized to submit an enquiry if you are 13 years or under.


Intellectual Property of Return Serve

Return Serve retains the copyright in all material produced or contributed by Return Serve. Visitors may download, use and read such material from the site for personal, non-commercial use, but may not alter, republish, reproduce or sell it (even in part) without permission.

All intellectual property created or arising in the course of a project with Return Serve and posted on the Return Serve website, shall be the property of Return Serve.


Copyright Notices

All contents of this website are: ©2014 Return Serve. All rights reserved.

The Return Serve name, logo and all website graphics are owned by Return Serve and cannot be used without our permission.



When you use the Return Serve website you agree to our Privacy Policy.



You agree to defend and indemnify Return Serve and its affiliates and any of their employees from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • Your breach of these Terms or the documents referenced herein;
  • Your violation of any law or the rights of a third party; or
  • Your use of the Return Serve website.


Donations Policy

Return Serve respects the privacy of individuals, and takes seriously the trust of individuals who generously donate to support the work we do.

Goods and Services

Return Serve is licensed to collect on-line donations to support the work we do in the community. On-line donations can be made to Return Serve through Paypal using your Credit Card or Paypal account. The Australian Business Number is ABN 24 523 302 771.

All on-line donations will be issued with a receipt.

Currency for On-line Donations

Return Serve’s country of domicile is Australia. All transactions on this website must be made in Australian (AUD) dollars.

Refund Policy

On-line donations to Return Serve are non-refundable. In the event of a payment processing error or payment query please contact info@returnserve.org.

On-Line Payment Privacy

Return Serve uses recommended measures to secure your personal information. All transactions are processed directly through Paypal, following which all credit card details are deleted from the Internet Server immediately and are not held on Return Serve’s website.


Reporting Abuse of Terms

If you see anything that you believe violates our Terms of Use please report it to us by emailing info@returnserve.org.


Contacting Us

If you are unsure about anything in the above Terms, or you wish to contact us for any reason, please email info@returnserve.org.